Insurance has been known to be a stick-in-the-mud industry, but the firms that are ignoring technology will be left in the dust by those embracing it. That’s the advice from Fuse Insurance President Kevin Lea (pictured).
“Technology is the force multiplier you need to run a successful business in modern times and insurance businesses need to take advantage of the numerous tech solutions out there to run things more efficiently and deliver better customer service to the policyholder,” he said.
Fuse Insurance won the award for Brokerage of The Year (fewer than 10 staff) at the 2019 Insurance Business Awards. Winning the award was a big surprise, according to Lea, as the brokerage was just over two years old at the time. Fuse Insurance is the first digital commercial insurance brokerage in Western Canada that works primarily in specialty markets like cyber, cryptocurrency and cannabis. Achieving this recognition among industry leaders as a young brokerage was an amazing accomplishment, Lea believes, and a testament to their phenomenal growth.
Author: Kasi Johnston of Insurance Business Canada
View the full article on Insurance Business Canada.
